Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and puremodelhubum SARL ("Company", "we", "us", or "our") regarding your use of our website, services, and any related materials. By accessing our website, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms apply to all visitors, users, and clients who access or use our services.

Company Information

puremodelhubum SARL is a limited liability company incorporated under Luxembourg law with the following details:

• Company Name: puremodelhubum SARL
• Registration Number: RCSB316497
• VAT Number: LU31256974
• Registered Address: Avenue de la Gare 33, 4191 Esch-sur-Alzette, Luxembourg
• Contact Email: legal@puremodelhubum.top
• Phone: +352 23 609 614

Description of Services

puremodelhubum provides retail pricing optimization software comparison and consultation services, including but not limited to:

• Comprehensive analysis and comparison of retail pricing software platforms
• Personalised software recommendations based on business requirements
• Market intelligence and trend analysis reports
• Implementation guidance and support services
• Vendor due diligence and risk assessment
• Training and education programmes
• Related consultation services in the retail pricing optimization domain

All services are provided on a professional basis in accordance with industry standards and best practices.

User Obligations

When using our website and services, you agree to:

• Provide Accurate Information: Supply truthful, accurate, and complete information when requested
• Maintain Confidentiality: Keep any confidential information shared during our engagement secure and not disclose it to third parties
• Comply with Laws: Use our services in compliance with all applicable laws and regulations
• Respect Intellectual Property: Not copy, reproduce, or distribute our proprietary materials without written permission
• Professional Conduct: Interact with our team in a professional and respectful manner
• Payment Obligations: Pay all fees and charges in accordance with agreed terms
• Proper Use: Use our website and services only for legitimate business purposes

You must not use our services for any unlawful purpose or in any way that could damage, disable, or impair our business operations.

Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, data compilations, analysis reports, methodologies, and proprietary information, are owned by puremodelhubum or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use our website and service materials solely for your internal business purposes. This licence does not permit you to:

• Copy, modify, or create derivative works of our content
• Distribute, sell, or licence our materials to third parties
• Reverse engineer or attempt to extract our methodologies
• Remove or alter any copyright, trademark, or other proprietary notices
• Use our content for competitive analysis or to develop competing services

Any unauthorised use of our intellectual property may result in immediate termination of services and potential legal action.

Service Terms and Delivery

Service engagements are governed by separate service agreements that specify scope, timeline, deliverables, and fees. Key terms include:

• Scope Definition: Services will be delivered according to the agreed scope and specifications
• Timeline: We will use reasonable efforts to meet agreed timelines, subject to client cooperation and information provision
• Client Cooperation: Timely delivery depends on client providing necessary information and feedback
• Changes: Any changes to agreed scope may result in additional fees and timeline adjustments
• Delivery Method: Reports and deliverables will be provided electronically unless otherwise agreed

Fees and Payment

Service fees are as quoted in individual service agreements. Payment terms include:

• Currency: All fees are quoted in Euros (EUR) unless otherwise specified
• Payment Terms: Payment is due within 30 days of invoice date unless otherwise agreed
• Late Payment: Late payments may incur interest charges at the rate of 1.5% per month
• Disputes: Payment disputes must be raised within 10 days of invoice receipt
• Suspension: We reserve the right to suspend services for non-payment
• VAT: All fees are exclusive of VAT, which will be added where applicable

Confidentiality

Both parties acknowledge that confidential information may be shared during the course of our engagement. We agree to:

• Maintain the confidentiality of your business information
• Use confidential information solely for providing our services
• Not disclose confidential information to third parties without written consent
• Return or destroy confidential information upon request or termination
• Implement reasonable security measures to protect confidential information

This obligation survives termination of our relationship and continues indefinitely.

Limitation of Liability

To the fullest extent permitted by applicable law, puremodelhubum's liability for any claims arising from or related to our services is limited as follows:

• Maximum Liability: Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim
• Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Business Losses: We are not liable for lost profits, lost revenue, lost data, or business interruption
• Third-Party Claims: We are not responsible for any third-party software or service recommendations
• Time Limitation: Claims must be brought within 12 months of the event giving rise to the claim

Our services consist of analysis and recommendations. Final software selection and implementation decisions remain your responsibility. We provide no warranties regarding the performance of third-party software platforms.

Disclaimers

Our services are provided "as is" without warranties of any kind. We specifically disclaim:

• Accuracy Warranty: While we strive for accuracy, we cannot guarantee that all information is error-free or current
• Outcome Warranty: We do not warrant specific business outcomes from following our recommendations
• Third-Party Warranty: We make no representations about third-party software platforms beyond our analysis
• Market Warranty: Market conditions and software features may change after our analysis
• Fitness Warranty: We disclaim warranties of merchantability and fitness for a particular purpose

You acknowledge that software selection involves business risk and that our role is advisory only.

Indemnification

You agree to indemnify and hold harmless puremodelhubum, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services in violation of these Terms
• Your violation of any applicable laws or regulations
• Your implementation of software recommendations
• Any false or misleading information you provide
• Your breach of confidentiality obligations

Governing Law

These Terms and any disputes arising from or related to our services shall be governed by and construed in accordance with the laws of Luxembourg, without regard to conflict of law principles.

Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Luxembourg. However, we reserve the right to seek injunctive relief in any jurisdiction to protect our intellectual property rights.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Termination

Either party may terminate our service relationship under the following circumstances:

• Completion: Upon successful completion of agreed services
• Convenience: Either party may terminate with 30 days' written notice
• Breach: Immediate termination for material breach that remains uncured after 15 days' notice
• Non-Payment: We may terminate immediately for non-payment of fees
• Insolvency: Automatic termination upon insolvency or bankruptcy of either party

Upon termination:

• All outstanding fees become immediately due and payable
• Each party must return or destroy confidential information
• Completed work product will be delivered upon payment of all fees
• Confidentiality and intellectual property obligations survive termination

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures.

The affected party must promptly notify the other party of any force majeure event and use reasonable efforts to mitigate its impact. If the force majeure event continues for more than 60 days, either party may terminate the affected service agreement.

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

For material changes, we will provide reasonable notice through our website or by email. If you do not agree with the changes, you may terminate our service relationship in accordance with the termination provisions.

Entire Agreement

These Terms, together with any signed service agreements and our Privacy Policy, constitute the entire agreement between the parties regarding the subject matter herein. These Terms supersede all prior negotiations, representations, or agreements relating to the subject matter.

No modification of these Terms shall be effective unless made in writing and signed by both parties, except as provided in the Modifications section above.

Contact Information

If you have any questions about these Terms of Service, please contact us: